FAQ

Who can attend? The activities of Pronto Seminars are available to clinicians, educators, researchers and their family members.

Can my partner/spouse attend the seminar or workshop? Yes, we encourage family members to participate in the workshops.

What is the nearest airport? The Pisa (PSA) airport is 15 minutes from the Villa. The Florence (FLR) airport is about 1 hour from the Villa.

Is there a train station in Lucca? Yes. Check http://www.ferroviedellostato.it/homepage_en.html for schedules and fares.

Does the Villa offer a transfer service or should I take a taxi? You may request a transfer from the Villa directly or take a taxi from the train station or airport. Please inquire directly to the Villa for these prices.

How do I register? Registration is online. Please follow the links from our home page: http://www.italyseminars.com/. We use http://www.eventbrite.com for registrations. If you prefer to register over the phone, please contact us at +001.415.867.4698.

Are meals and/or hotel included in the registration fee? The registration fee includes tuition and course materials. We create an attractive package for accommodations, including breakfast, exclusively for our participants.

Who do I contact if I have questions with my registration or travel logistics? Ron Pilato or Ron Fouts; Email: info@italyseminars.com; Telephone: 001.415.867.4698 or 001.415.812.2576

Do you offer Scholarships? No, not at this time.

Do you send invitation letters for travel visas? No, not at this time.

What is the Program Schedule each day? Usually from 8 am to 1 pm the workshop/retreat meets; excursions and integration of material are the focus for the remainder of each day and evening.

Is there any Internet point close to the conference venue? There is wi-fi throughout the Villa.

Is there a Laundromat or dry cleaner’s close to the conference venue? Usually there is a Laundromat nearby or one can utilize the hotel service.

It is a good idea to purchase travel insurance? Yes. Most travel insurance will cover some of your costs in the event you cannot travel for some reason or if the event is canceled.

Do you have any airline discounts? No, because the market is always changing. If you would like help with your travel planning, including touring in Italy and Europe before and after our seminars, we recommend our travel consultant, Josh Friedman. Josh is an Italy expert and he should be able to save you time while providing high quality service. Service fees apply. We also recommend Fare Buzz, which offers discount business class and economy fares.

Is there any left luggage service at the railway station? Yes, usually there is a luggage office where you can leave your luggage for a maximum of 5 days. However, it depends on the city.

What if my luggage is lost or delayed? We can help track it down. Be sure to keep your luggage tickets given to you when checking in for a flight.

Are the rooms singles or doubles? Do the rooms have private bathrooms? All rooms have private bathrooms. The Villa has singles, doubles and triples.

What is the cancellation policy? Please see the details of each workshop.

Can I share a room with another participant? Yes, we can help with this. If you would like to share a room, please send your inquiry to info@italyseminars.com including your email address. You must do this AFTER you register and we cannot guarantee a roommate, but we will send you a list of people who have inquired.

Do you recommend travelers checks? You may bring travelers’ checks (only in Euro) if you wish, but the easiest and most economical solution is offered by ATM machines via your bank debit card (and a 4 digit PIN).

What will the weather be like? September will likely be warm to hot, cooling down at nights. For weather forecast, we recommend: http://www.weather.com/outlook/travel/businesstraveler/tenday/ITXX0037

What is the appropriate dress? The warm weather necessitates light clothing (we suggest natural fabrics in light colors). As a fair amount of walking is inevitable in Italy, make sure you bring comfortable footwear (sandals or similar shoes are best because sneakers and training shoes tend to make your feet swell up in the heat). Casual is fine but remember no bare shoulders, shorts or beachwear in churches.

Will there be a phone number we can call if we are lost? Best would be our cell phone numbers (001.415.867.4698 or 001.415.812.2576) or the Villa phone number (+39.058.3 378.292)

What is the exchange rate for my country? For current exchange rates, we recommend http://www.xe.com/

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